Shipping:

Q#1: Why is my order not being delivered in the estimated time?

Answer: Some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!

Q#2: Do you ship worldwide?

Answer: No , We Ship In USA , Canada Only.

Q#3: Do you offer same day delivery?

Answer: Unfortunately, we do not offer same day delivery

Q#4: What are your shipping options and rates for orders within the USA and Canada?

Answer: We offer standard shipping for all orders within the USA and Canada. The shipping rates may vary based on the weight of the package and the destination. During the checkout process, you will be able to see the available shipping options and their respective costs.

Q#5: How long does it take for orders to be delivered within the USA and Canada?

Answer: The delivery times for orders within the USA and Canada depend on the shipping method selected during checkout. Typically, orders are processed and shipped within 1-2 business days. Standard shipping within the USA usually takes 3-5 business days for delivery, while Canadian orders may take 5-10 business days to arrive. Please note that these are estimated delivery times and can vary depending on the location and any unforeseen circumstances.

Q#6: Do you offer international shipping or ship to countries other than the USA and Canada?

Answer: Currently, we only offer shipping services within the USA and Canada. We do not provide international shipping at this time. However, we are constantly evaluating options to expand our shipping capabilities to reach customers worldwide. We recommend checking our website or contacting our customer support for any updates regarding international shipping in the future.

Orders:

Q#1: I just placed my order. Can I cancel it?

Answer: Once an order is placed it cannot be cancelled.

Q#2: Can I add/remove products from my order?

Answer: Once an order is placed, it cannot be modified or edited in any form.

Q#3: I placed an order and it was cancelled the same day. What happened?

Answer: There are a variety of reasons why your order may have been canceled. Please contact us.